Monett, Mo., October 9, 2024 – Jack Henry™ (Nasdaq: JKHY) is pleased to announce the recipients of
its inaugural Cobalt Awards.

Launched earlier this year, the annual awards recognize financial institutions and fintechs that are
dedicated to their communities, passionate about innovation, and relentless in helping accountholders
improve their financial health.

The 2024 Cobalt Award recipients were revealed on October 8 from the main stage at Jack Henry
Connect in Phoenix, Arizona. The winners are:

• The Barrier Breaker: This award honors one bank and one credit union that have made
  significant strides in breaking down barriers to financial health for their accountholders.
  • BankPlus – Utilized Synergy® and Jack Henry’s Account Modification service to enhance
    its CreditPlus program, resulting in $6.29 million in deposits.
  • Fibre Federal Credit Union – Leveraged Symitar® to optimize its share certificate
    program, achieving a 3,451% increase in balances over the previous 12 months in just
    one quarter.
• The Changemaker: This award recognizes one bank and one credit union for their exceptional
  use of technology, services, and innovation to improve operational efficiency.
  • Georgia United Credit Union – Harnessed the power of SymXchange™, Banno™, and
    PowerOn® to streamline processes, saving 3.75 hours per day in card orders and
    improving member experiences.
  • IncredibleBank – Applied Banno and Artificial Intelligence (AI) to improve customer
    service responsiveness and reduce the time it takes to answer Spanish-speaking inquiries
    by around 30%.
• The Integrator: This award celebrates two fintechs for improving the user experience and
  financial health of both consumers and businesses.
  • DoubleCheck Solutions – Helps financial institutions modernize their NSF and
    overdraft practices by putting freedom and control back in consumers’ hands.
  • FINBOA – Its Payment Disputes solution has led to a 90% reduction in intake
    processing efforts and other improved efficiencies.

Descriptions of the winning campaigns, in addition to details about the Cobalt Awards, are available on
Jack Henry’s website. Each winning organization receives a $10,000 donation to a charity of their choice,
in addition to attending Jack Henry Connect in person and additional promotion.

“At Jack Henry, our mission is to strengthen the connections between people and their financial
institutions through technology and services that reduce barriers to financial health,” said Greg Adelson,
President and CEO of Jack Henry. “These organizations have gone above and beyond in advancing that
mission, and we are honored to recognize and celebrate their outstanding work.”

Nominations for the 2025 Cobalt Awards will open in the spring. You can learn more about the awards
and sign up to be notified when registration opens for next year by visiting jackhenry.com/Cobalt-
Awards.

About Jack Henry & Associates, Inc. ®
Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens
connections between financial institutions and the people and businesses they serve. We are an S&P 500
company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a
vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with
leading fintechs. For more than 48 years, Jack Henry has provided technology solutions to enable clients
to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs
of their accountholders. We empower approximately 7,500 clients with people-inspired innovation,
personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional
information is available at www.jackhenry.com.

Statements made in this news release that are not historical facts are “forward-looking statements.”
Because forward-looking statements relate to the future, they are subject to inherent risks and
uncertainties that could cause actual results to differ materially from those expressed or implied by such
statements. Such risks and uncertainties include, but are not limited to, those discussed in the Company’s
Securities and Exchange Commission filings, including the Company’s most recent reports on Form 10-K
and Form 10-Q, particularly under the heading “Risk Factors.” Any forward-looking statement made in
this news release speaks only as of the date of the news release, and the Company expressly disclaims
any obligation to publicly update or revise any forward-looking statement, whether because of new
information, future events or otherwise.