Protecting your private information is our priority. This Statement of Privacy (the “Statement”) applies to DoubleCheck Solutions, Inc. (“DoubleCheck,” “we,” “us,” or “our”) and governs data collection and usage. For the purposes of this Statement, unless otherwise noted, all references to DoubleCheck Solutions, Inc., include 166 Hargraves Drive, Suite C-400, Box 635, Austin, Texas 78737 and DoubleCheck. The DoubleCheck website is a News and Information site. By using the DoubleCheck website (the “Site”), you consent to the data practices described in this Statement. If you are using the DoubleCheck service, other PII may be collected as stated in this policy. For the purposes of this Statement, any user of the Site shall be considered “you” or “your”.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, DoubleCheck may collect personally identifiable information, such as your:

• First and Last Name
• E-mail Address
• Phone Number
• Employer
• Job Title
• Internet Protocol Address
• Browser Type, Domain Names, Access Times and Referring Website Addresses

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: 1) sending us an email message; (b) requesting a demo. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.
For the purposes of our technology, DoubleCheck has access to the additional following personally identifiable information such as your:

• The last few digits of your account number
• Your NSF and items that triggered overdraft allowance or courtesy pay

Use of your Personal Information 

DoubleCheck uses this information for carefully considered business purposes, which also benefits our customers, and which include some or all of the following:

• to communicate with you, operate the Site, and deliver the services you have requested;
• to improve, upgrade, and enhance this Site and our products and services;
• to analyze Site usage and use of the Site;
• to identify and analyze product or service usage metrics and trends and to inform you of other products or services available from DoubleCheck and its affiliates.

And for the DoubleCheck technology, for carefully considered business purposes, which also benefits our customers’ account holders, and which include some or all of the following:

• To allow account holders to view their NSF and Overdrafted transactions.
• To Make changes to the decisions of those transactions to the extent allowed by the technology.
• To use alternative methods to remedy the insufficient balance of the account affected.
• To report fraud (if our customer’s configurations include this service)

Sharing Information with Third Parties

DoubleCheck does not sell, rent or lease its customer lists to third parties.

DoubleCheck may share data, including your personal information, with trusted partners to help perform statistical analysis or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to DoubleCheck, and they are required to maintain the confidentiality of your information.

DoubleCheck may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law, rule, or regulation or comply with legal process served on DoubleCheck or the Site, including, but not limited to, a response to a subpoena, court order, or other legal process; (b) protect and defend the rights, interests, or property of DoubleCheck or others; (c) act under exigent circumstances to protect the personal safety of users of DoubleCheck, or the public; and/or (d) provide our products or services and to operate the systems that provide our products or services properly.

The collection, further use, or disclosure of your information by third parties is not our responsibility. Rather, such collection, use, or disclosure is governed by such third parties’ privacy policies. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those sites before providing any of your information on such sites.

Tracking User Behavior

DoubleCheck may keep track of the websites and pages our users visit within the Site, in order to determine what DoubleCheck services are the most popular. This data is used to deliver improved content and screen flows within DoubleCheck to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by DoubleCheck. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Site.

Security of your Personal Information

DoubleCheck secures your personal information from unauthorized access, use, or disclosure. DoubleCheck uses the following methods for this purpose:

• SSL Protocol

Personal information is retained for so long as is necessary for the purpose(s) described in this Statement, including legitimate business reasons, and/or as may be permitted under applicable law.

When personal information is transmitted from the Site to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Rights with Respect to Your Personal Information

Depending on the jurisdiction, you may have the following rights with respect to your personal information:

• To access and request certain information about the processing of your personal information;
• To obtain a portable copy of your personal information;
• To correct personal information;
• To delete personal information;
• To restrict processing of certain personal information;
• To object to the processing of personal information;
• To withdraw consent, where this was lawful reason for processing;
• To lodge a complaint with the relevant supervisory authority.

Please be mindful that your exercise of the rights included above may affect our ability to provide our products and services.

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers that we share your personal information with to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;/li>
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or;
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

For inquiries about your personal information, please contact us at the Contact Information included below. If you choose to exercise these rights, we ask you to provide sufficient information, including, but not limited to, the products and services you have used in the past, your state and country of residence, and contact information, in order for us to verify your identity and process your request. Depending on the type of request(s), additional information may be required. You may use an authorized agent to submit a request on your behalf related to your personal information. If you choose to use an authorized agent, you should supply your agent with written permission to act on your behalf in relation to your request, and your agent must provide us with proof of such authorization before we process your request.

While DoubleCheck will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such requests, if allowed or required by applicable laws. In the event that we cannot take action with respect to a request relating to your personal information, in certain jurisdictions, you may have the right to appeal that decision by contacting us at the Contact Information included below.

Further, please note that it may take some time to process and complete your request, consistent with applicable law.

You may have the right to appeal the denial of any of the rights set forth herein by contacting us at the Contact Information included below.

California, Virginia, Colorado, and/or Oregon Residents

If you are a California or Virginia resident, the information below applies to you and supplements the information provided above.

Certain information collected on this Site may constitute “sensitive personal information” as that term is defined by California or Virginia privacy law. However, DoubleCheck only uses such information to provide our services and products or as otherwise permitted under California and Virginia privacy law.

We do not “Sell” your personal information, as that that term is defined by California or Virginia privacy law, in exchange for money. However, we may “Share” your personal information, as that that term is defined by California or Virginia privacy law, for cross-contextual behavioral and/or targeted advertising on certain parts of the Site. You may adjust your preferences, at any time, by completing our privacy request form found on our web site.

If you choose to exercise the rights set out in this Statement, you also have the right to not receive discriminatory treatment for exercising these rights.

California and Virginia privacy law permits you to request information regarding the disclosure of your personal information by DoubleCheck to its affiliates and/or third parties for their direct marketing purposes. To make such a request, please contact us at the Contact Information set forth below including your first and last name, mailing address, email address, and telephone number.

DoubleCheck does not engage in profiling of consumers in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under Colorado or Oregon privacy law.

To enable your continued use of the products and services, we keep your personal information for as long as it is required in order to fulfill the relevant purposes described in this Statement, as permitted or as may be required by law, or as otherwise communicated to you.

Children Under Thirteen

DoubleCheck does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. DoubleCheck also does not have actual knowledge that we “sell” or “share” the personal information of children under the age of thirteen. If you have knowledge that a child under the age of thirteen has submitted personal information to us, we request that you contact us at the Contact Information included below.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

DoubleCheck reserves the right to change this Statement of Privacy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Statement.

Contact Information

DoubleCheck welcomes your questions or comments regarding this Statement of Privacy. If you believe that DoubleCheck has not adhered to this Statement, please contact DoubleCheck at:

DoubleCheck Solutions, INC

166 Hargraves Dr., Suite C-400, Box 635

Austin, Texas 78737

Email Address: 

Info@Mydoublecheck.com

Telephone number: 

(213) 266-5530

Effective as of September 01, 2024